13 June incident review
We are very sorry for the delays many of you experienced during the evening of Wednesday 13 June, following an overhead electrical power system failure near East Ham. This article is intended to provide you with more information about what happened, what the impact was on our service, and how we managed the situation.
If you were delayed you are likely to be eligible for compensation. Please see below for more details about how to claim for the money you are owed.
Disruption Apology 13 June
We are very sorry indeed for the severe disruption to all c2c services last night, Wednesday 13 June 2018.
Dads travel free with c2c on Father's Day
Dads can travel free this Sunday as train operator c2c celebrates Father’s Day.
Leigh Art Trail
From this weekend, local artists will be showcasing their work at both Leigh on Sea and Chalkwell stations as part of the long running Leigh Art Trail.
Upminster station upgrade
We will be starting an £800,000 upgrade of Upminster station from Friday 15 June. The three-month project involves completely rebuilding the Platform 1 ticket office and entrance from the station car park, and is designed to make the station lighter, brighter, and easier for our customers to buy their tickets