Resolving disruption caused by sunlight
Our train drivers must ensure the platform is clear and it is safe for the train to move before they depart. At particular times of year, strong sunlight can affect the equipment they use for this, which can cause delays. Read more about what we're doing to address this issue.
Sorry for the disruption on Monday 24 September
We are very sorry for the delays to your journey home on Monday evening
c2c passengers get new opportunity to save on their weekly commuting costs
Customers have the chance to save on the cost of their weekly season tickets thanks to our new special offer.
Improving performance on your railway
We have a joint performance plan with Network Rail, which includes a number of initiatives designed to improve your journey, increase the number of trains that run on time and keep delays to a minimum.
New research shows economic benefit of rail links for Southend tourism
British seaside towns like Southend receive an annual economic boost worth £2bn nationally thanks to easy access for tourists and day trippers provided by the UK’s railway network, according to new research.