Adjustments to your timetable on 27 February 2017
Since changing the timetable in January we've been carefully monitoring every service to see how busy they are and listening to all your feedback. Therefore we've made the following adjustments which you can see in the new timetable below:
What services are changing and why?
|Peak time train services that have been adjusted||Reason and recommendation|
08.09 from Shoeburyness has been retimed and will also no longer call at Leigh-on-Sea, Benfleet or Barking
New departure times are Shoeburyness (08.13); Thorpe Bay (08.17); Southend East (08.19); Southend Central (08.22); Westcliff (08.24) and Chalkwell (08.27)
Reason: These changes allow enough space for Basildon and Laindon passengers to board. Leigh and Benfleet passengers have faster trains with more seats available leaving 10 mins earlier and 10 mins later instead.
Leigh passengers: We suggest you take the 08.17 or 08.38 departures.
17.31 from Fenchurch Street which will no longer stop at Barking
17.28 from Fenchurch Street will now call additionally at Barking in place of the 17.31
Reason: The 17.28 service has more room for passengers whereas the 17.31 currently gets busy.
|17.43 from Fenchurch Street will no longer stop at Laindon||
Reason: This train gets very busy and is already 12 carriages long. Laindon passengers have alternative trains 3 mins and 6 mins later which are less crowded.
Recommendation: We suggest Laindon passengers take the 17.46 or 17.49 departures from Fenchurch Street.
|17.58 from Fenchurch Street will no longer stop at Upminster and the 18.01 from Fenchurch Street will now call additionally at Upminster instead||
Reason: We have swapped this Upminster stop with the train behind which is less busy. This should make journeys more comfortable.
Recommendation: We suggest Upminster passengers take the 18.01
|18.13 from Fenchurch Street will no longer stop at Laindon and the 18.16 will now call additionally at Laindon instead||
Reason: We have swapped this Laindon stop with the train behind which is less busy. This should make journeys more comfortable.
Recommendation: We suggest Laindon passengers take the 18:16
|19.02 from Fenchurch Street will no longer stop at Basildon||
Reason: As this train gets very busy we've added a Basildon stop to the next train which leaves only 4 minutes later.
Recommendation: We suggest Basildon passengers take the 19.06
|19.06 from Fenchurch Street will now call additionally at West Horndon, Basildon and Pitsea||
Reason: As other services were getting very busy we've added in stops at these stations to give another option for West Horndon, Basildon and Pitsea customers.
Timetable feedback form
We’d like to hear your views about our recent timetable changes including the bigger changes made on 9 January and how it’s impacted your journey. Please give us your feedback via this survey which should take less than five minutes to complete.
Working with local passenger rail user groups
We’ve been working hand-in-hand with passenger groups from across the c2c route to get feedback on our new timetable and listen to the key issues raised by passengers.
Representatives from all passenger groups have worked alongside us as we've drawn the timetable up.