General Ticket Information
All you need to know about buying and collecting tickets, refunds, compensation and penalty fares. | |
| Purchasing your train ticket There are a number of ways you can buy a rail ticket with c2c - buy online, at the station ticket office or at a ticket machine | Save time, buy tickets online and collect them at one of our self-service ticket machines. |
Find out if you're eligible for a refund. | Compensation Details of compensation triggers for Season Ticket holders. |
| Penalty Fares Learn more about our Penalty Fares scheme. | Transport for London Information concerning using public transport in London, including Oyster use and restrictions. |