All you need to know about travelling on our trains including our baggage and non-smoking policies, cycles on trains, Carriage heating, CCTV and quiet zones.

On Board

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All you need to know about travelling on our trains including our baggage and non-smoking policies, cycles on trains, Carriage heating, CCTV and quiet zones.

On Board
  • Find your seat

    Find out which morning peak, London bound trains have spare seats from a number of our busiest stations.

  • Quiet Zones

    These carriages are provided for customers wishing to travel in peace and quiet.

     

  • CCTV

    Where appropriate, additional security will be provided, including the installation of CCTV.

     

  • Cycles on Trains

    Cycles are carried free on c2c provided they are stored safely and out of the way of other passengers.

  • No Smoking

    Smoking, including electronic cigarettes, is not allowed at any c2c station, except on station forecourts and car parks.

  • Heaters On Trains

    Heating and air conditioning on each of our trains is controlled in each individual carriage by its own on board computer.