| Station | Scheduled | Expected |
|---|---|---|
| Grays via Rainham | 11:14 | On Time |
| London Fenchurch Street | 11:16 | On Time |
| Shoeburyness | 11:19 | On Time |
| London Fenchurch Street via calling at Limehouse | 11:26 | On Time |
The departure board will be refreshed automatically every 2 minutes
| Customer Services Number | 0845 601 4873 | ||||||
|---|---|---|---|---|---|---|---|
| Left luggage |
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| Lost property |
0845 330 9882 Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a c2c train, please contact their Customer Relations team for details of lost property facilities.
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| CCTV |
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| Ticket machines |
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| Ticket Office |
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| Collection of Pre Purchased Tickets |
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| Oyster Pre Paid |
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| Travelcard area |
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| Travelcard Zone | West Ham is in London Fare Zone 3 |
| Penalty Fares |
Penalty Fares apply to journeys from West Ham station when travelling with:
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| Seated area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
Supermarket provides refreshments |
| Toilets |
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| Baby changing |
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| Pay phone |
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| Post box |
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| Tourist Information Office |
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| Shops |
Supermarket in station entrance |
| Wifi |
Find WiFi Hotspots around West Ham station |
| Web Kiosk |
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| ATM Machine |
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| Helpline |
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| Customer help points |
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| Staff help | See staffing hours |
| Accessible ticket machines |
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| Accessible ticket office counter |
Ticket office staff provide assistance where possible. See ticket office opening hours. |
| Induction loop |
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| Ramp for train access |
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| Accessible public telephones |
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| National key toilets |
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| Step free access coverage |
wholeStation
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| Impaired mobility set down |
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| Disabled parking |
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| Accessible car park equipment |
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| Wheelchairs |
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| Cycle storage availability |
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|---|---|
| Cycle storage | 16 |
| Rail Replacement Services Location | |
| Cycle storage CCTV |
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| Taxi rank |
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| Bus services |
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |