Disabled People's Protection Policy

c2c Rail Ltd is committed to providing an excellent quality of service to all our customers.

We will act to reduce social exclusion through a positive policy of improved access to our services for customers with disabilities and will work closely with our rail industry colleagues to achieve this where they are responsible for the provision or ownership of facilities.

Full version of our Disabled People's Protection Policy (PDF 523 Kb)

Summary of our Disabled People's Protection Policy (PDF 77 Kb)

For a guide to the current level of accessibility at stations, check our station information section.

Alternatively, take a look at the accessibility at stations leaflet (PDF 1.5 Mb).