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May 2013
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View all planned works

Display service alterations this month.
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Season Tickets

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On Board Trains

On Board

All you need to know about travelling on our trains including our baggage policiesDisabled People's Protection Policy and assisted travel.

In your coach

Where to find our quiet coaches and the behaviour we'd like you to adopt.

Why we've updated on board announcements.

Baggage Information

How to contact us if you've lost any personal belongings whilst travelling with c2c.

Familiarise yourself with our policy if you're planning to carry a cycle on our services.

Assisted travel (for mobility impaired)

How to contact us if you require assistance for your journey.
Disabled Assistance Helpline 
- 01702 357640

National Rail Enquiry Service
- 08457 48 49 50
textphone
0845 60 50 600

Booking Assistance

For those with mobility impairments the easiest way to book assistance when travelling with c2c is by giving us 24 hours notice.
Please call: 01702 357 640

Information regarding the Railcard and how to apply.

This document is to help passengers with a disability or those who need assistance to use our services. Read or download your copy here.

Helping older and disabled customers with guides to our policies and practices. Full and easy read versions – September 2012. 

We have colour coded our fares to make it even easier for you to find the best ticket fare available for your journey.

For your safety and comfort

Take Care and use the handrails

c2c Baby on Board badges are now available for expectant mothers travelling on route with c2c. Get yours for free.

Keep your cool in hot weather - Drink Water