Monthly Commuter Communications Survey, c2c

We'd appreciate it if you could take a few moments to complete the following short survey designed to help us tailor our monthly commuter communications - Commuter News (printed) and c2c Direct (e-newsletter) - to your requirements.

You will also be automatically entered into a prize draw to win a family day out at Adventure Island.

Fields marked with * are required.

1. Have you ever read or seen Commuter News or c2c Direct? *

Yes
No

If you answered 'No' to Q1, please go straight to 'Your Details' that follow this survey.

2. Do you like Commuter News/c2c Direct?

Yes
No

3. What information in Commuter News/c2c Direct do you like? (Select all that apply)

Initiatives and projects happening along the c2c route
Train performance
Engineering works
Station improvements
Information available on the website
Different ticket types

Any other positives

4. What elements of Commuter News/c2c Direct do you dislike? (Select all that apply)

Too much detail
Not enough detail
Articles are not relevant to me
Not enough leisure information

Any other negatives

5. Do you think the content/stories are informative?

Yes
No

6. Do you think we should include leisure/promotional information?

Yes
No

7. How often would you like new editions of Commuter News/c2c Direct?

Fortnightly
Monthly
Bi-monthly
Quarterly

8. Which format would you prefer?

Printed on trains and at stations
Electronic via email and on website

Your Details

Thank you for completing the survey. Please provide your personal details below to be entered into the prize draw.

Title *

First Name *

Surname *

Email Address *

House Name/No. *

Postcode *

Customer Type *

Commuter
Leisure
Both

We regularly send out details of our offers and promotions.

Please untick the box if you do not wish to receive these details by email.

Please untick the box if you do not wish to receive these details by post.

c2c and its parent National Express Group respect your privacy and will not pass your details to any third parties.

Terms and Conditions

No purchase necessary. Entrants must be 18 years old or over.

1. The prize is a family day out at Adventure Island including one day return journey on c2c. This includes four complimentary vouchers to Adventure Island in which a wristband will be exchanged. The type of wristband is dependant on height regulations. 2. c2c will provide four tickets for day return journeys between any two mainline stations on the c2c route. 3. Travel is valid for one month from date of issue. 4. Not valid on connecting bus/rail services. If you travel on another operators services, including London Underground, you are liable to pay the full applicable fare for the journey undertaken. 5. This ticket is subject to the c2c conditions of carriage. 6. No refunds given. 7. Not for sale or resale. 8. Not to be used in conjunction with any other offer. 9. Damaged, reproduced or photocopied tickets will not be accepted. 10. Entries can only be made online. 11. All entries will be put into the draw automatically once the online questionnaire has been submitted. 12. The closing date for entries is Friday 25th July 2008 at 1700. 13. The winner will be the first entry selected at random on Monday 28th July 2008 at 1000. 14. The winner will be notified within 7 days of the closing date. 15. No alternative prize is available. 16. By entering into the competition the winner gives approval for their last name and town of residence to be printed in publications created by c2c. 17. The judge’s decision is final and no correspondence will be entered into. 18. No responsibility will be taken for lost or damaged entries. 19. The promoter reserves the right to change or withdraw the competition at any time. 20. Only one entry per person. 21. Employees of c2c Rail Limited, its agencies and anyone else connected with the wider rail industry and promoter are ineligible.