News

New automatic doors have recently been added to the entrance of Benfleet station ticket office which are the latest in a long line of improvements, totaling £475,000, aimed at enhancing the facilities and improving access to the station.

Transport for London (TfL) and the Department for Transport (DfT) have confirmed that they will jointly fund a £1.9m project to link c2c and Docklands Light Railway (DLR) stations at Limehouse via a connecting footbridge.

The new timetable we proposed in January and hoped to start in May 2008 has been postponed until December 2008 due to the extension of the bay platform at Grays being deferred.

Today, Councillor Michael Armstrong of the London Borough of Havering unveiled a plaque with Kevin Frazer, Head of Operations for c2c, to mark the completion of a £103,000 customer improvement project which has doubled parking facilities in Rainham Station car park.

c2c is this week celebrating the win of a prestigious London Transport Award following a ceremony Wednesday evening at the Hilton Hotel, Park Lane.

Figures released from the National Passenger Survey (NPS) this week show c2c has maintained its third place position for customer satisfaction in the Autumn 2007 survey results achieving 89% satisfaction.

c2c, the country’s most punctual railway, welcomes Julian Drury as new Managing Director leading a new management team for parent company National Express.

Top-performing train company c2c has, once again, topped the latest league table of punctuality for London train companies according to National Rail Trends released by the Office of Rail Regulation yesterday.

With average punctuality at 94.3 per cent for the 12 months ending 31 March 2007, National Express Group’s c2c Rail has been confirmed as mainland Britain’s most punctual railway by the latest report from the ORR (Office of the Rail Regulator).

c2c are pleased to announce that work to install new lifts at Upminster station has been completed and they are now open for customer use.