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FAQs
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Renew season tickets online and beat the queues.
How can I apply for a refund or cancel my ticket?
I have a season ticket which I no longer need, can I get a refund and how long will it take?
What should I do if I have received two identical sets of tickets?
Can I claim a refund on the excess payment because I forgot to carry my Railcard?
How long have I got to make a claim for refund?
