I have lost something on the train. Who do I contact?

In the first instance please contact c2c Lost Property using the details below.  Any items of property found on-board a c2c train or at a station will be handed in at the nearest station and registered on our central database.

You can write, email or phone:

Lost Property
c2c Rail Ltd
Westcliff Station
Station Road
Westcliff-on-Sea
SS0 7SB

Telephone: 01702 357 699
Open Monday to Friday 09.00 - 14.00 only - Bank Holidays excluded.

Email: Lost Property

Please be prepared to provide the following information to the advisor:

• where you were travelling from 
• the time you were travelling 
• a description of the item lost i.e. luggage, holdall,... 
• where on the train it was left 
• name and contact information