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FAQs
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Renew season tickets online and beat the queues.
What address should I enter as my billing address?
Can I book train tickets from outside the UK/ from abroad?
Why is my UK address not recognised?
What is Mastercard SecureCode?
What is Verified by Visa?
I need help making a booking online, who do I contact?
What Debit/Credit cards can be used?
Is the ticket prices quoted for all travellers?
Why is my credit/debit card being rejected?
Can you quote a ticket price by email?
Can I buy a ticket for someone else?
