Stratford
Passenger services
| Staffing hours |
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| Customer Services Number | 0845 600 7245 (option 7) | ||||||
| Customer Services Opening Hours |
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| Left luggage |
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| Lost property |
0845 600 7245 (option 6) nxea.lostproperty@nationalexpress.com
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| CCTV |
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Ticketing
| Ticket machines |
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| Ticket Office |
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| Collection of Pre Purchased Tickets |
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| Oyster Pre Paid |
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| Travelcard area |
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| Travelcard Zone | Zone 3 | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from Stratford (London) station when travelling with:
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Facilities
| Seated area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Post box |
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| Tourist Information Office |
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| Shops |
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| Wifi |
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| Web Kiosk |
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| ATM Machine |
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Accessibility
| Helpline |
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|---|---|
| Customer help points |
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| Staff help | See staffing hours |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible public telephones |
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| National key toilets |
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| Step free access coverage |
wholeStation
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| Impaired mobility set down |
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| Disabled parking |
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| Accessible car park equipment |
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| Wheelchairs |
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Transport links
| Cycle storage availability |
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|---|---|
| Cycle storage | 40 |
| Rail Replacement Services Location | Replacement bus services for all operators stop in Meridian Square |
| Cycle storage CCTV |
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| Taxi rank |
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| Bus services |
Transport for London buses operate from outside the station |