Renew season tickets online and beat the queues.
| Station | Scheduled | Expected |
|---|---|---|
| Shoeburyness | 17:15 | On Time |
| London Fenchurch Street | 17:16 | On Time |
| Shoeburyness | 17:32 | On Time |
| London Fenchurch Street | 17:32 | On Time |
The departure board will be refreshed automatically every 2 minutes
| Staffing hours |
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|---|---|---|---|---|---|---|---|
| Customer Services Number | 08456 014 873 | ||||||
| Customer Services Opening Hours |
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| Left luggage |
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| Lost property |
01702 357 699 lostproperty@c2crail.co.uk
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| CCTV |
WithinStation |
| Ticket machines |
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| Ticket Office |
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| Collection of Pre Purchased Tickets |
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| Oyster Pre Paid |
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| Penalty Fares |
Penalty Fares apply to journeys from Basildon station when travelling with:
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| Seated area |
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|---|---|
| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Post box |
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| Tourist Information Office |
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| Shops |
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| Wifi |
Find WiFi Hotspots around Basildon station |
| Web Kiosk |
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| ATM Machine |
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| Helpline |
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|---|---|
| Customer help points |
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| Staff help | See staffing hours |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible public telephones |
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| National key toilets |
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| Step free access coverage |
wholeStation
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| Impaired mobility set down |
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| Disabled parking |
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| Accessible car park equipment |
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| Wheelchairs |
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| Cycle storage availability |
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|---|---|
| Cycle storage | 20 |
| Rail Replacement Services Location | |
| Cycle storage CCTV |
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| Taxi rank |
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| Bus services |
Information to plan your onward journey is available in a printable format here |
