The departure board will be refreshed automatically every 2 minutes
|Collection of Pre Purchased Tickets||True|
|Oyster Pre Paid||True|
|Travelcard Area||True Zone 1|
There are toilets by the lifts at the left handside of the main entrance to the station.
|Pay phone||True Cards and Coins|
|Post box||True Outside the station|
|Tourist Information Office||False|
|Shops||True Wide range of shops|
|ATM machine||True Located on main concourse|
|Customer help points||True|
|Accessible ticket machines||True|
|Accessible ticket office counter||
Every ticket office counter note has been lowered at this station
|Ramp for train access||True|
|Accessible public telephones||False|
|National key toilets||
There is an accessible toilet by the lifts at the left handside of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.
|Step free access coverage||
The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.
|Impaired mobility set down||
Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
|Cycle storage availability||False|
|Cycle storage CCTV||False|
|Cycle storage Location|
|Cycle storage Sheltered||no|
|Cycle storage # Spaces||0|
|Cycle storage type|
|Rail Replacement Services Location||False|
The Taxi rank is immediately outside the main entrance on Fenchurch Street.
Aldgate bus station is 0.3 miles away from this station up Fenchurch Street and on to Aldgate High Street by taking a right when leaving the station. There are several stops on Fenchurch St, just over 50 metres from the station also. All Transport for London buses are accessible by step free access.
More information about Transport for London buses can be found here
London Underground station at Tower Hill - 200m from the Tower Hill exit
|Car Hire services||False|