London Fenchurch Street

Address: Fenchurch Place, London, Greater London, EC3M 4AJ

Live departure board

The departure board will be refreshed automatically every 2 minutes

Passenger services
Staffing Level Full-time
Left luggage False
Lost property True

Mon-Fri 08:00 - 18:00
Ticket machines True
Ticket Office True
Mon-Fri 05:45 - 21:40
Sat 05:45 - 21:40
Sun 07:15 - 21:40
Collection of Pre Purchased Tickets True
Oyster Pre Paid True
Oyster Top-up True
Travelcard Area True Zone 1
Seated area False
Waiting rooms False
Trolleys False
Refreshment facilities True
Toilets True

There are toilets by the lifts at the left handside of the main entrance to the station.

Baby changing True
Pay phone True Cards and Coins
Post box True Outside the station
Tourist Information Office False
Shops True Wide range of shops
Wifi True
Web kiosk False
ATM machine True Located on main concourse
Helpline True
Mon, Tue, Wed, Thu, Fri, Sat 05:30 - 22:00
Customer help points True
Staff help True
Mon, Tue, Wed, Thu, Fri, Sat 06:00 - 22:00
Accessible ticket machines True
Accessible ticket office counter True Every ticket office counter note has been lowered at this station
Induction loop True
Ramp for train access True
Accessible public telephones False
National key toilets True

There is an accessible toilet by the lifts at the left handside of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.

Step free access coverage True All station

The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.

Impaired mobility set down True

Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.

Disabled parking
Accessible taxis False
Wheelchairs False
Cycle storage availability False
Cycle storage CCTV False
Cycle storage Location
Cycle storage Sheltered no
Cycle storage # Spaces 0
Cycle storage type
Rail Replacement Services Location False
Taxi rank True

The Taxi rank is immediately outside the main entrance on Fenchurch Street.

Bus services True

Aldgate bus station is 0.3 miles away from this station up Fenchurch Street and on to Aldgate High Street by taking a right when leaving the station. There are several stops on Fenchurch St, just over 50 metres from the station also. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Metro services True

London Underground station at Tower Hill - 200m from the Tower Hill exit

Airport services False
Port services False
Car Hire services False
Cycle Hire False