We have achieved the best punctuality moving annual average in the country over the last 12 months...
Having achieved the best punctuality Moving Annual Average in the country over the last 12 months, c2c have launched this new initiative to improve punctuality even further.
Working closely with Network Rail, the aim is to give customers the most punctual and friendly service every day, by focusing on getting the day job right every time.
Challenging, but realistic, targets have been set within the business with all staff tasked with initiatives to ensure our punctuality continues to improve, making our customers lives that little bit better.
By focusing on the detail, we hope to deliver a right time railway for you.
Examples of initiatives include: